At Kerrobert Credit Union, we are committed to transparency, and want to ensure our members are informed of current regulations and our responsibility to abide by those principles. As part of that commitment, the following documents are available for review:
Read our latest annual report, which includes Meeting Minutes, Financial Statements, and a description of our Community Involvement.
2022 Annual Report
2021 Annual Report
2020 Annual Report
Kerrobert Credit Union enforces strict compliance with the confidentiality requirements of its standards of professional conduct policy. In addition, the Credit Union subscribes to "The Code for the Protection of Personal Information" (Privacy Code) for the privacy protection and confidentiality of member information.
Every effort is made to ensure we follow all privacy legislation set out by The Personal Information Protection and Electronic Documents Act (PIPEDA) and we have strict policies and procedures in place to keep our members’ personal information accurate, confidential, secure, and private.
All Credit Union employees and directors commit to follow the principles of ethical conduct and responsible business behavior as reflected in the Credit Union Code of Conduct.
Our Market Code identifies the standards we adhere to as an organization, the way we conduct ourselves and how we treat our members. We work to maintain trust while continuing to embrace our co-operative values.
Any situation which prompts a member to contact us to express dissatisfaction is important. Kerrobert Credit Union has an established internal complaint handling process that provides timely and responsive service to member complaints.
Complaints & Resolving Problems
Personal and Business accounts have specific terms and conditions for members to adhere to when opening an account. Please take the time to read the Terms and Conditions. They contain important information about accounts, as well as member and credit union responsibility and liability information.
In Saskatchewan, Credit Union Deposit Guarantee Corporation guarantees the full repayment of deposits held in the Kerrobert Credit Union. There is no limit to the size of deposits held and no-one has ever lost a dollar on deposit in a Saskatchewan Credit Union.
Credit Union Deposit Guarantee Corporation
For local information, please explore the websites for the Town of Kerrobert and Village of Major.